Return Staff Information

Welcome back to all staff that have worked for us in the past! We are very excited for the year ahead. Please watch your inbox for important emails:

1) Two Emails from peopleconnect@vailresorts.com. As part of our new and improved HR system, there is a new onboarding process for return staff. You will be asked to complete some 'onboarding activities'. You will need to complete these activities before you are hired in November. They include a free criminal record check (that is valid for 3 years). Details of these emails can be seen here.

Note: there is one activity in that list that you do NOT have to complete - the Legion Schedule Availability task. You have already given us your availability in our intent to return survey.

2) Please also watch for an email from wbsspay to confirm your wage. Any new experience or certification documents should be sent to wbsspay@vailresorts.com. NOTE that we do not pay retroactively, so it is your responsibility to ensure your wage is correct.

Click here to email WB SS Pay
24-25 Wage Document

3) If you are eligible for Benefits, please watch for your window to re enroll.

4) Online Training - emails from the Lift (details below)

There will be 3 main pieces that all Return Staff will need to complete as part of this year's mandatory (paid) training.

Upon being hired, you will be automatically assigned a curriculum of online training. This will take 40-80 minutes depending on what you completed last year.

Access the Lift here to see if there is any online training waiting for you to complete.

Required Pre-season Training 24-25 LIFT online training

IMPORTANT NOTES:

• My Schedule - you do NOT have to complete unless you hold another job with us in another department (eg. retail, f&b)
• Wage & Hour - you do NOT need to complete this training.

You must complete the Snow Pro Need to Know before starting any activities on snow (work or training). It includes a Training waiver that absolutely must be signed before participating in any training elective training events (AM session, Full Day or Fitness session etc)

For more information or if you run into any trouble completing your Online lift training, please click here.

There will be 3 SSOR sessions 1 virtual and 2 in person at Legends hotel at Whistler Creekside. The in person sessions will be on first come first served basis by signing up using flaik. (Details on how to use this system and sign up are here).

SSOR #1 - Friday November 29th 5-7 PM Legends Hotel

SSOR #2 - Wednesday December 4th 5:30-7:30pm ONLINE - Link is provided in the clinic notes upon signing up.

SSOR #3 - Sunday December 8th 5-7 PM Legends Hotel

The RST session varies pod to pod. Your supervisor will contact you with the details of the session, which could be online or in person (indoors or on snow). It is usually no more than 4 hours in length.

Full time staff - If you indicated on your return to work form that you were available to work opening weekend, your Managers will be reactivating your profile before November 1st.

Part time staff - you will be activated around November 1st. Be sure to submit your part time calendar using the email that was sent to you from our scheduling team.

After you have be returned to Active Status, you will be able to visit the Springs to collect uniforms and have a replacement pass printed if needed.

To check your schedule, visit https://instructor.snow.com/

Username: 'Your Active Pass number'
Password: $noW2425 (S=$ and the W is capitalized).

Your trusty schedulers are hard at work populating schedules in Pro-Connect also known as RPOS. They should be ready for your viewing as you become active. For more information on scheduling, consult the Scheduling tab

Vail HR Portal: epicemployee.vailresorts.com
This is your main portal for Pay Slips, Benefits & Perks, Waivers and all Company/HR questions.